Case Study: Austin Regional Clinic

Better connectivity for better, faster patient care

Challenge

Austin Regional Clinic wanted to collaborate with a company that delivered both patient and staff satisfaction, along with easier, faster access to extended Holter patch services and outpatient MCOT telemetry services when needed.

An independently owned physician and multispecialty practice.

23 primary care sites.
33 clinics overall.

Provides a wide range of specialties, including Cardiology.

Results

Philips delivered a fast EMR integration – only 4 weeks versus the usual 3 months time needed to integrate.1

Bi-directional integration with Epic EMR.

Established communication between the cardiologist and primary care physician.

Faster time to test results—reduced from 2-3 months to only 2-3 weeks when referred out to cardiology.1

Improved and expedited time needed for patient care by at least 2-3 days.1

1. Based on Staff testimonial: Maggie Felger, EMR Director, Austin Regional Clinic, August, 2022. Austin Regional Clinic customer story video (2023) https://youtu.be/4yOPKV2akug2. Based on Staff testimonial: Soraya Dadras ARC Clinic Manager, Austin Regional Clinic, August, 2022. Austin Regional Clinic customer story video (2023). https://youtu.be/4yOPKV2akug Results of customer testimonies or case studies are not predictive of results in other cases. Results in other cases may vary.